Terms and Conditions of use

By accessing this web site www.carsocean.com , you are understanding and agreeing to be bound  by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not understand or you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

1. Definitions

1. 1. We", "Our", "Us" refers to The Ocean Digital Marketing as "CarsOcean" and its subsidiaries, employees, officers, agents, affiliates or assigned parties.
   2. "Our web site" refers to www.carsocean.com 
   3. "You", "Your" or "the Client" refers to you as the user of the Car Listing Subscription Service (the "Service")."Service" may include any of the following or a combination thereof depending on the membership package chosen:
      
      1. car listing service for uploading and managing your vehicle listings;
      2. photography service where CarsOcean staff photograph and upload pictures of vehicles;
      3. content management service to manage leads and track visits;
      4. link integration with automatic feed from our web site to your web site;
      5. creation and hosting of your dealership website;
      6. online banner advertising and banner ad impressions that appear on our web site;
      7. inclusion of your vehicles in e-mail alerts;
      8. website and banners design services;
      9. email marketing campaigns.
   4. The following are the standard terms and conditions ("Terms and Conditions") that apply to your use of the Service.

2. Your obligations

1. You must:
   
   1. only advertise vehicles that are currently available for purchase within the Emirates;
   2. within 24 hours of a sale contract being entered into for a vehicle mark that vehicle as sold on the web site;
   3. ensure that material you generate through use of the Service is not unlawful or for an improper purpose, including information that is defamatory, misleading or deceptive, in breach of copyright or would otherwise expose us to any liability, legal proceedings or other sanction;
   4. ensure that you do not make, arrange or authorize the insertion of any reference to us or our web site in any document (including promotional or merchandising material) or on any web site other than our web site without our prior written consent;
   5. abide by any applicable rules and regulations related to electronic truncations and commerce;
   6. in your use of the Service, comply with all applicable laws.
2. You must ensure that:
   
   1. material submitted through the Service by you refers only to listing details of a particular vehicle;
   2. the listing details for a particular vehicle through the Service are only listed by you (including any associated showrooms in your dealership group) once;
   3. any reference to material other than listing details for a vehicle must receive our written approval prior to your submission;
   4. ensure that no other person, authorized or otherwise, makes use of your subscription to the Service in breach of these terms and conditions;
   5. not make any promotional or merchandising reference to us or our web site without our express written permission.
3. You acknowledge that:
   
   1. you have read and agree to be bound by the terms of all legal notices posted on the Site;
   2. you represent and warrant that you are authorized to make available the material generated or submitted to make use of the Service and that you are acting under authority of the proprietors of all vehicles concerned;
   3. any copyrights or other intellectual property rights in the photographs of cars taken by CarsOcean staff are the sole property of CarsOcean and you acknowledge that you have no rights in such photographs and are not authorized to use nor to license or authorize third parties to use such photographs in any manner without explicit prior approval and authorization from CarsOcean
   4. any such conduct is in breach of these terms and conditions;
   5. by using the Service, you grant us an irrevocable, world-wide, royalty free license to commercialize, copy, license to other persons, use and adapt for any purpose any material you generate or submit to make use of the Service;
   6. we are not under any obligation to monitor or censor the material generated by users of the Service that appears on our website, however we reserve the right to do so;
   7. we are not responsible for the Service's content or for any errors or omissions in any vehicle data provided by or on behalf of you;
   8. you are responsible for updating your listings to follow the carsocean.com image guidelines, we reserve the right to penalize any images content we deem unfitting;
   9. systems or technological failure may impede or prevent access to all or any part of the vehicle data;
   10. you are responsible for and must pay the cost of all telecommunications and Internet access charges incurred when using our website, whether or not such access has been arranged by us;
   11. you are responsible for the security and integrity of your data;
   12. transmission of data over the Internet can be subject to errors and delays;
   13. we will contact you from time to time to make you aware of opportunities, products and services offered by us and our business partners. You authorize us to contact you via email, SMS, MMS and other electronic media for that purpose unless you explicitly request us not to contact you via these media.

3. Agreement Term, Suspension or Termination of Service

1. 1. You may not terminate this Agreement before the end of the contracted term under any circumstances.
   2. Unless otherwise stated in the Advertising Agreement, this Agreement shall have a Term of twelve (12) months from the date of the start date specified in the Advertising Agreement.
   3. Following the expiry of the Term your Agreement will expire unless you renew this Agreement with Us.
   4. We may terminate this Agreement at anytime for any reason provided that seven (7) clear days' written notice has been provided to you. Should you continue to use the Service following termination of the Agreement, you shall remain liable for any and all costs incurred by you.
   5. Without limiting our other rights, we may immediately suspend the Service and/or temporarily remove details of any vehicle uploaded by you to our web site and/or terminate this Agreement if:
      
      1. you fail to pay any fees or charges due to us by the due date, or any postdated cheques as stipulated in the Agreement;
      2. you breach any part of this Agreement and fail to rectify that breach within seven (7) days of our giving notice requiring rectification;
      3. any material supplied by you is false or misleading;
      4. you enter into bankruptcy, liquidation, administration, receivership, a composition of arrangement with your creditors, or appoint a receiver or manager over all or any part of your assets or become or are deemed to become insolvent; or
      5. you die, or if you are in a partnership, are dissolved or an application to dissolve is filed, or if you are a company, are wound up or an application for winding up is filed.

Agreement Term, Suspension or Termination of Service

You may not terminate this Agreement before the end of the contracted term under any circumstances.

1. You acknowledge and agree that termination of this Agreement pursuant to this clause does not relieve you of your obligations and liabilities pursuant to the Agreement, including Clauses 3(g), 6, and 7, and we reserve our right to enforce such obligations and liabilities in any event.
2. If this Agreement has been terminated for any reason during the term as set forth herein this Agreement, then you shall be bound to all payments due under this Agreement up to the point of termination. Liability for further payments under this Agreement shall be limited to a penalty payment in the amount of 50% of the outstanding balance at the time of the termination.

4. Packages, Fees and Payment

1. 1. Full payment in advance or payment via Post Dated Checks (PDCs) issued by the relevant company account prior to the start date outlined in the Advertising Agreement, are the only acceptable forms of payment for this Agreement. The Service will not be activated until full payment has been provided whether in Cash, credit card payments, or postdated cheques or other forms of payment as stipulated by the Agreement. The client is liable for the costs incurred in this Agreement from the Contract Start Date whether or not the service is active.
   2. The current fees for the Service are specified in your Advertising Agreement. We offer a number of different packages that vary in terms of price and services included. You may subscribe to any of these packages but switching, or addition of special conditions to, packages is at our sole discretion. We reserve the right to amend the terms and conditions of this Agreement, including package components and fees, at any time. You will be given notice of any changes to our fees or package components.

1. The current fees for the Service are specified in your Advertising Agreement. We offer a number of different packages that vary in terms of price and services included. You may subscribe to any of these packages but switching, or addition of special conditions to, packages is at our sole discretion. We reserve the right to amend the terms and conditions of this Agreement, including package components and fees, at any time. You will be given notice of any changes to our fees or package components.

Refund policy

The dealer has the right to a refund under the following circumstances:

1. In the event that the Government of the United Arab Emirates elects to charge value added tax or other similar tax or duty (VAT) on the provision, sale or supply of any goods and/or services which are the subject matter of these Terms and Conditions, we reserve the right, at our sole discretion, or if required by law, to add VAT at the appropriate rate for such goods and/ or services to any invoices issued under or in connection with these Terms and Conditions from the relevant time and you acknowledge and accept that you shall pay and be solely liable for any such VAT in addition to the purchase price for such goods and services.

5. Refund policy

1. 1. The dealer has the right to a refund under the following circumstances:
      
      1. if a duplicate payment is received for an already paid for service, the duplicate portion of the payment will be fully refunded.

Limitation of Liability and Indemnity

To the extent allowable under laws applicable in the United Arab Emirates we:

1. In the cases of fraudulent or disputed transactions the Client should refer to their bank. In all instances of payments, the Client is liable for any levied charges by the bank(s).

6. Limitation of Liability and Indemnity

1. 1. To the extent allowable under laws applicable in the United Arab Emirates we:
      
      1. exclude all conditions and warranties implied into the Agreement;
      2. exclude consequential, special or indirect loss or damage (included but not limited to loss of opportunity, loss of revenue and loss of profits);
      3. limit our liability for breach of any condition or warranty that we cannot exclude to the greater of (at our option):
         1. resupplying the Service; or
         2. paying the cost of having the Service resupplied; and
         3. limit our liability in respect of any other claim in connection with the Agreement whether the claim is based in contract, tort (including negligence) or statute to the amount paid to us by you under this Agreement.
   2. We will not be liable under this Agreement to the extent that liability is caused by:

General

We may change these Terms and Conditions at any time on 30 days prior written notice. You acknowledge that our publishing the amended version of the Terms and Conditions at this link on our website constitutes written notice to you of such changes.

1. 1. any breach of your obligations under this agreement; or
   2. any delay in performance or breach of the Agreement which arises as a result of any matter beyond our control including but not limited to viruses, other defects or failure of the server hosting our web site.
2. You indemnify us and our officers, employees and agents ("those indemnified") against any direct or consequential liabilities, losses, damages, expenses and costs (including legal expenses on a solicitor and own client basis) incurred or suffered by any of those indemnified as a result of any claim or proceedings brought by a third party against those indemnified in connection with any material generated by you in connection with the Service.

7. General

1. We may change these Terms and Conditions at any time on 30 days prior written notice. You acknowledge that our publishing the amended version of the Terms and Conditions at this link on our website constitutes written notice to you of such changes.
2. No delay or failure by us to enforce any provision of this Agreement will be deemed a waiver or create a precedent or will prejudice our rights.
3. Any notice(s) must be sent by e-mail or prepaid post to your or our last known address.
4. You must not assign the Agreement without our written consent.
5. The Agreement (together with any documents referred to in the Agreement or provided by us at the same time as the Agreement) comprises the entire agreement. It supersedes all prior understandings, agreements or representations.
6. The laws of the United Arab Emirates, the Emirate of Dubai apply.
7. You submit to the exclusive jurisdiction of the Courts of the Emirate of Dubai. In the case of arbitration it is subject to the rules of the Dubai International Arbitration Centre or the DIFC LCIA Arbitration Centre, as mutually agreed by the parties.
8. If any term of the Agreement is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.

The Ocean Digital Marketing, a company incorporated under the laws of Dubai Economic Department with registration number [1115977] and having its registered address at The Iridium Building, Office # 228-12, Umm-Suqeim St, Al Barsha, Dubai, UAE( hereinafter referred to as "we", "us", ”CarsOcean”).

The following terms and conditions shall apply to any individual who uses the Purchase Assist Services provided by CarsOcean with respect to the purchase of a vehicle (hereinafter referred to as the "Buyer” or "you”) on CarsOcean’s website www.carsocean.com( the "Website”).

By using CarsOcean you agree to be bound by all terms and conditions contained hereinafter (the “T&C”). If you do not agree with the T&C at any time, you will discontinue your use of the Website.

CarsOcean reserves the right to update or revise the T&C at its discretion and without notice. You are responsible for checking the T&C periodically for changes. If you continue to use CarsOcean following the posting of any changes to the T&C, you agree to be bound by these changes. In addition, when using particular CarsOcean services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the T&C. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before purchasing vehicles and/or related services that you have read about on CarsOcean, you should confirm any information (including the price) that is important to your purchasing decision. CarsOcean is not responsible for any hidden defects nor makes any warranty, express or implied, or endorsement regarding any vehicles being posted for sale on CarsOcean or as to any of the related services that are being offered through the Website.

CarsOcean reserves the right to deny use of this website to anyone who does not comply with these requirements or who otherwise uses this website in a manner that the operators of CarsOcean deem inappropriate. CarsOcean reserves the right, but assumes no obligation, to delete, move, or edit any listings or postings on the Website.

1. DEFINITIONS

"Acquired Vehicle" shall mean the Vehicle acquired by the Buyer upon Completion;

"Completion" means the payment of the purchase price for the chosen Vehicle, along with all necessary fees and charges, and the transfer of registration/title to the Buyer;

"Port of Destination" means the port selected by the Buyer for the delivery of the Acquired Vehicle as set out in the [Application Form];

"Purchase Assist Service" shall mean the [package selected] by the Buyer in consideration of a fee to be paid to CarsOcean that includes the management fee of CarsOcean as being the facilitator/intermediary between the Buyer and/or the Seller and/or the relevant Service Provider;

"Registration Data" shall mean certain personal and financial information that you are required to provide in order to complete the [Application Form] and subscribe to the Purchase Assist Services, such information can include without limitation a copy of your passport, address, telephone number and email.

"Seller" shall mean any individual or any company or any dealer who offer a vehicle for sale on the Website;

"Service Fee" means the fee payable to CarsOcean for the Purchase Assist Services;

"Service Provider" shall mean third party companies engaged with CarsOcean to render certain services required by the Buyer and/or the Seller, including but not limited to inspection, repair, shipping, support, etc.;

"Shipment Date" including the agreed upon shipment time, is the agreed upon delivery date offered on the Website, unless there are reasonable circumstances delaying the shipment of the Acquired Vehicle, whereby CarsOcean will inform the Buyer about an updated Shipment Date;

"Vehicle" shall mean any vehicle posted on the Website by the Seller;

"Website" shall mean CarsOcean's website: www.carsocean.com;

"Working Hours" shall mean any hour between 9:00am and 7:00pm from Monday to Friday.

2. BACKGROUND

CarsOcean is an online vehicle market for buyers and sellers across the Emirates and the also generator of export demand for the region. CarsOcean is not the (legal) owner of the vehicles. CarsOcean is not a car dealer or a seller, we offer Seller’s a platform to offer vehicles for sale to potential buyers and facilitate the buying and selling process between the Buyer and Seller.

As a registered and activated member, you will have the privilege to view vehicles on the Website and to benefit from the services provided by us. All vehicles are for final sale, whereby a final price will be displayed and the car purchase transaction can be completed right away.

3. PURCHASE ASSIST SERVICES

By registering on our Website, subscribing to the Purchase Assist Service and paying the Service Fee, CarsOcean will assist you in the purchasing process from the time you select your Vehicle through inspection and delivery to the final Port Destination selected by you. [The Service Fee payable to CarsOcean for the Purchase Assist Service is deemed earned upon receipt and shall not be refundable.]

A. Purchase of Vehicle.

CarsOcean will serve as the intermediary/facilitator between you and the Seller and CarsOcean will handle all communications with respect to the chosen Vehicles(s) with the Seller and relevant Service Providers to make your purchase efficient and seamless.

CarsOcean is not affiliated with any Seller and does not take a position on whether you should, or should not, purchase the Vehicle. CarsOcean [does not verify that the Seller is legally authorized to sell the Vehicle] and is not responsible for any representations made by the Seller. The information posted on the Website by the Seller with respect to any vehicle is the sole responsibility of the Seller. CarsOcean is not involved in and does not review or verify any advertising post placed on the Website by the Seller. CarsOcean disclaims all liable for any false, misleading or incorrect information posted on the Website by the Seller.

B. Inspection.

Inspection of the vehicle chosen by the Buyer shall be completed by a third-party inspection company and is only guaranteed for 14 days from the time the inspection was made. If the odometer reading changes between the date of the inspection until the date the Buyer purchases his/her vehicle, CarsOcean shall not be held responsible. In the event the car is purchased after 14 days from the initial inspection; another inspection is recommended and the inspection fees for the subsequent inspection shall be payable by the Buyer prior to the inspection.

The Purchase Assist Services include the provision of inspection services for up to two (2) selected Vehicles. The inspection services shall be carried out by a Service Provider from the list of inspection Service Providers selected by CarsOcean. The Service Provider shall inspect the selected Vehicle based on what the inspectors can subjectively observe. The inspection service shall not include a complete and total inspection of the Vehicle. The inspectors will not use hoists or tools to dismantle the vehicles. The inspection service is a visual inspection of all reasonably accessible items only and some problems may not be observable during the inspection, and only includes an on- site evaluation of the vehicle’s engine, tires, odometer and interior. Furthermore, the Inspection shall not include checking or verifying the history of the Vehicle (including but not limited to previous accident history, information about the previous owner(s) of the Vehicle, and jurisdictional information such as where and when the Vehicle was previously purchased, etc.). The Service Provider shall provide the Buyer with a report including the vehicle description, general conditions, specs, warranties, summary, pictures, etc. Where possible, the inspectors will test drive the vehicle, but if this is not feasible, a test drive will not be conducted. CarsOcean is only facilitating the Vehicle inspection services on your behalf and is not liable for any incorrect or deficient inspection reports.

The inspection is only guaranteed for 14 days from the time the inspection was made. Because a Vehicle's condition may change between the time the inspection is conducted and the actual purchase of the Vehicle, we recommend having the inspection completed as close in time to the purchase as possible. In case the vehicle is purchased after 14 days from the initial inspection; another inspection is recommended and an additional fee shall be paid by the Buyer. Therefore, we recommend that the Buyer be careful and that he/she exercises good judgment when making any purchase through the Website.

Vehicle Remains "As Is" Because the vehicle being inspected is a "used" vehicle, you agree that, even after inspection, you will be purchasing the vehicle in an "as is" condition, unless otherwise warranted by the Seller.

The inspection report is not a substitute for any safety or other inspections that may be required by applicable laws in your jurisdiction. You acknowledge and agree that the inspection does create any warranty for any vehicle you may purchase and that your right to recover for any defects in the vehicle, whether or not disclosed in the inspection report, is limited to any warranty the Seller may offer.

C. Deposit.

If you decide to purchase the Vehicle, you shall be required to place a Deposit amount as per the agreement with the seller of the Vehicle purchase price ( the "Purchase Price") in order to reserve the Vehicle from the Seller for a period of Seven (7) days. You understand and agree that once the Deposit Payment is remitted to the Seller, the Deposit cannot, in any way, be refunded.

CarsOcean, upon your request, may, but is not obliged to, negotiate the price of the Vehicle listed on the Website with the Seller.

You will have seven (7) days to complete the purchase of the Vehicle from the time your Deposit is paid to the Seller. In the event you fail to complete the purchase of the Vehicle within the proscribed time period, the Seller has no obligation to extend the completion period and shall have the right to retain your Deposit in full, without any further obligation or liability to you.

The Deposit shall be payable through our channels found on this Website, such as PayPal, Checkout, Stripe, or by Bank Transfer to the CarsOcean account in the United Arab Emirates.

CarsOcean shall have no obligation to remit the Deposit to the Seller until (a) you have subscribed to the Purchase Assist Services and paid the requisite fees to CarsOcean and (b) CarsOcean has received the Deposit in cleared funds into its account.

Once CarsOcean receives the Deposit, you will be notified that the Deposit is received and CarsOcean will provide you with the copy of the receipt from the Seller for the Deposit remitted to the Seller for the selected Vehicle.

D. Purchase and Transfer of Ownership.

Completion of the purchase of the Vehicle must be completed within seven (7) days from the date the Deposit is remitted to the Seller (the “Completion Period”).

Once you confirm that you would like to proceed with the purchase of the selected Vehicle, you shall be required to enter into a [vehicle purchase agreement with the Seller] based on the standard form of purchase agreement provided by the Seller. You shall be required to remit the balance of the purchase price along with the related costs and fees for the transfer of ownership and shipment of the Acquired Vehicle to the Port Destination before expiry of the Completion Period in accordance with the invoice provided by CarsOcean.

As part of the Purchase Assist Services, CarsOcean shall handle all processes for the transfer of ownership of the Vehicle to you [within the Completion Period], provided you have paid the Purchase Price (less the Deposit) plus all costs related to the transfer of ownership and the shipment of the Vehicle.

CarsOcean shall have no obligation to complete the purchase of the Vehicle until CarsOcean has received all required payments in cleared funds into its account.

CarsOcean shall convey title to Buyer upon shipment of the Acquired Vehicle to Buyer. CarsOcean agrees and covenants to execute all documents presented by Buyer, which are necessary to finalize transfer of title and registration (Certificate of registration, VCC, etc.) upon the Acquired Vehicle to Buyer for additional fees specified by CarsOcean on the Website.

E. Vehicle Repairs.

Upon Completion of the purchase of the Vehicle and subject to your request and payment of the relevant service fees to CarsOcean as set out in www.carsocean/com, CarsOcean will arrange for the repairs required to the Acquired Vehicle. The repairs will be performed by a Service Provider facilitated by CarsOcean ("Repair Service Center"). The cost of the repairs shall depend on the nature of the repairs required for the Acquired Vehicle and can only be determined once the Acquired Vehicle is delivered to the Repair Service Center. The Repair Service Center will provide a quotation for the repairs ("Repair Quotation") before commencing the work. If you accept the Repair Quotation, such amount must be paid in full prior to the Repair Service Center commencing the work.

If you choose to purchase the Vehicle with the intent to avail of the repair services after Completion, there is no guarantee or warranty that once the Vehicle goes in for repair that the only repairs required are those set out in the inspection report.

The Buyer understands and agrees that he/she shall be bound by the repair Service Provider’s terms and conditions. The Buyer further understands and agrees that CarsOcean is only a facilitator and is not involved in the repair works to be performed to the Acquired Vehicle as requested by the Buyer and does not warrant or guarantee the outcome of the repair services performed by any Repair Service Center approved/selected by the Buyer. CarsOcean shall not be liable to the Buyer for the outcome of any repair services requested by the Buyer.

F. Shipping.

Shipping will be carried out by one of our shipping partners depending on the best price and the container or shipping method’s availability. We will use our commercially reasonable efforts to get the Acquired Vehicle shipped from UAE to the Port Destination as early as possible but CarsOcean shall not be responsible or liable to the Buyer in the event of delays due to availability of container spaces, shipping liner issues, delays in receipt of funds, cancellation of container bookings by the shipping company, or any other shipping related matters. You understand and agree that CarsOcean is not a shipping company and is only arranging and facilitating the shipment of your Acquired Vehicle as a service to you.

The shipping fee and any other fees and expenses (“Shipping Costs”) related to the shipment of the Acquired Vehicle shall be borne by the Buyer. Subject to receipt of payment by CarsOcean of the Shipping Costs in full, CarsOcean shall use its commercially reasonable efforts to arrange shipment of the Acquired Vehicle to the Port Destination as soon as possible.

You understand and agree that you shall be bound by the shipping Service Provider terms and conditions with respect to the shipment of the Acquired Vehicle.

You understand and agree that due to limited container space availability, prices may vary between the time CarsOcean provides a shipping quote unit the time of the actual shipment is concluded. In this case, the revised shipping rate will apply and you agree to be responsible for all Shipping Costs, as revised, with respect to the shipment of your Acquired Vehicle.

You further understand and agree that shipping schedules may vary from week to week and while CarsOcean will use its commercially reasonable efforts to arrange the shipment in accordance with your requirements, CarsOcean is not responsible for any delay in shipping or changes to the shipping schedules, from time to time.

Unless otherwise agreed as a separate engagement with CarsOcean, you are responsible for confirming and providing the Port Destination to CarsOcean prior to CarsOcean arranging the shipment of the Acquired Vehicle. You shall further be responsible for providing CarsOcean with a list of all documents that you will require at the Port Destination in order for the Acquired Vehicles to clear customs to enter your jurisdiction. CarsOcean shall not be responsible or liable for any missing documentation once the Acquired Vehicle has been shipped from the UAE. You shall be responsible for clearing the Acquired Vehicle at the Port Destination. You shall further be responsible for all port charges at the Port Destination as well as all requirements for registration of the Acquired Vehicle at the final jurisdiction destination.

Where separately agreed with the Buyer, CarsOcean, may be engaged to assist with arranging the clearance of the Acquired Vehicle with a service provider at the Port Destination.

Delivery of Acquired Vehicle. Once Buyer’s payment has been received on CarsOcean’s bank account, CarsOcean shall ship the Acquired Vehicle to the Buyer’s confirmed destination.

It is the Buyer’s duty to appear at the agreed upon delivery location on the Shipment Date. CarsOcean might send a pick-up code to the Buyer, which the Buyer, or anyone the Buyer has given the pick-up code to, can use to pick-up the Purchased Vehicle from the CarsOcean (or from the agreed upon Shipment) location. As the Buyer is the only recipient of the pick-up code, it will authorize release of the Purchased Vehicle to anyone presenting this code to CarsOcean. CarsOcean will consider anyone with the pick-up code as being authorized by the Buyer to pick up the Purchased Vehicle.

G. Communications.

CarsOcean will be available to assist you during Working Hours through access to our "Call Service" set out on this Website or through our "WhatsApp Service" where you can call or chat with our customer service representatives with respect to any enquiries you may have with respect to the purchase of your Vehicle and the status of the Services provided by CarsOcean. You undertake and agree that these calls and chats will be recorded for quality assurance.

All communications with the Seller shall be made through CarsOcean exclusively. If you contact the Seller directly to negotiate the Purchase Price or throughout any stage of the purchasing process, the Purchase Assist Services subscribed to by You shall automatically terminate and (a) the Service Fee paid by you shall be forfeited in full (you agree that you shall not be entitled to any refund) and (b) CarsOcean shall have no further obligation to assist you in the purchase of the Vehicle. This is a strict policy of CarsOcean in order control the transaction and to avoid any misunderstandings, hidden costs or miscommunications between the Buyer and Seller. In this case, the transaction must therefore be completed directly with the Seller, rather than through CarsOcean.

4. CONCLUSION OF SERVICES

CarsOcean Purchase Assist Service is concluded when the Acquired Vehicle arrives at the Port Destination, and we are not responsible for any customs clearance, declaration, or registration at the Port of Destination.

You understand and agree that if you require any additional services not mentioned above, these services shall not be considered included in the Purchase Assist Services and shall be subject to CarsOcean approval and additional charges and fees. A separate agreement will be signed between you and CarsOcean that will include the terms and conditions of these additional services.

5. EXCLUSIONS

For the avoidance of doubt, Our Purchase Assist Service Fees do not include the price or fees of any documentation /paperwork needed for the vehicle registration, transfer of ownership, number plates, or any repair services; such fees will be charged to the Buyer directly. In the event additional documents are required which are not included in the Services, we will assist in the issuing of the necessary documents on a case-by-case basis based on our standard fees.

6. COMPLIANCE AND REGULATORY REQUIREMENTS

BUYER IS SOLELY RESPONSIBLE FOR COMPLIANCE WITH ALL RULES AND REGULATIONS TO IMPORT THE ACQUIRED VEHICLE TO THE BUYER’S JURISDICTION. BUYER IS SOLELY RESPONSIBLE FOR CONFIRMING ALL REQUIREMENTS AND DOCUMENTS FOR IMPORT OF THE ACQUIRED VEHICLE. WE RECOMMEND THAT BUYER CHECKS WITH OR ENGAGES A CLEARING AGENT IN BUYER’S COUNTRY TO CONFIRM ALL DOCUMENTS REQUIRED FOR IMPORT OF IN ORDER FOR CARSOCEAN TO ARRANGE THE REQUIRED DOCUMENTS TO ACCOMPANY THE SHIPMENT.

CARSOCEAN SHALL NOT BE LIABLE IN THE EVENT THE VEHICLE CANNOT BE IMPORTED TO BUYER’S COUNTRY FOR ANY REASON.

7. FEES, PAYMENT AND DELIVERIES

A Pro-forma invoice will be drafted after the Buyer provides CarsOcean with the necessary documents required including but not limited to a valid passport copy, proof of address and a signed KYC form completed with all the necessary details, as well as any government required documentation to prove the legitimacy of the origin of Buyer’s .

You understand and agree that all payments due shall be paid in the United States Dollars or in the Emirati Dirham currencies. You agree to pay all customary fees and charges for services rendered in connection with the purchase of the Acquired Vehicle; including without limitation, Purchase Assist Service, inspection fee, repair fee, repair cost, shipping fee, and any other customary fee and charges.. It is the sole responsibility of the Buyer to verify fees charged by CarsOcean prior to incurring such charges. All fees and charges are subject to change without notice. Full payment for vehicles must be made within 7 days from the date of the invoice. At the Seller’s discretion, penalties may be added if the payments are not paid for within the above-specified timeframe or the vehicle shall be repossessed and released to other interested parties and your deposit shall not be refunded.

You understand and agree that you shall be responsible for all bank charges and commissions, Forex currency exchange fees/commissions or any other charges imposed by banks, financial institutions and payment service providers with respect to any payments made under this Agreement.

CarsOcean, in its sole discretion, might offer other added services, which will be imposed upon purchasing the desired vehicle. It is the Buyer's responsibility to maintain and procure to CarsOcean all documentation required to fulfill these services. If documentation is invalid or missing or if Buyer does not qualify for such services for any reason out of CarsOcean's control, CarsOcean reserves the right to retain the fees charged for such services and Buyer agrees to such retention.

8. CARSOCEAN CONTENT

You understand that all information, Vehicle’s information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. You understand that we do not review, alter, and amend any Content posted or transmitted through our Website. In the event any Content is modified or amended, the person from whom these amendments are made will be responsible and CarsOcean shall not in any way be You responsible. You understand that by using the Website, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will CarsOcean be liable in any way for any Content, including, but not limited to, for any false, misleading, errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available through the Website. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties. You acknowledge and understand that you are solely responsible for the retrieval and use of the Content, transactions, products or services available on or through the Website. You should apply your own judgment in making use of the Content, including, without limitation, the use of the Content as the basis for any conclusions or for the sale or purchase of any vehicles or services or other transactions.

You further understand and agree that the Content on CarsOcean’s Website is protected by various copyright laws. You agree not to reproduce, republish or redistribute any Content, including, but not limited to, caching, framing and similar means, without express written permission of the copyright owner.

9. BUYER ACCOUNT

You will receive an account designation, along with its associated user ID and password, upon completing the registration process. You are responsible for maintaining the confidentiality of your user ID and password, and you are fully responsible for all activities that occur under your account. You agree to immediately notify CarsOcean of any unauthorized use of your account or any other breach of security and to ensure that you exit from your account at the end of each session. CarsOcean cannot and will not be liable for any loss or damage arising from your failure to comply with this section. Furthermore, you are responsible for updating your information in an honest manner on the Website.

10. BUYING POLICIES

CarsOcean is in no way responsible if a Buyer’s registration information, including ID and password is either lost, misplaced or stolen. CarsOcean still reserves the right to reject or void purchases for any reason, in its sole and absolute discretion. Should a dispute arise regarding a purchase, CarsOcean is the exclusive deciding authority with sole and absolute discretion in resolving disputes. The Buyer agrees to indemnify, defend, and hold the Service Provider and/or its affiliates and/or CarsOcean harmless from any and all liability arising out of decisions made in resolving disputes. CarsOcean may, in its sole and absolute discretion and with or without notice, postpone or cancel a sale or withdraw a Vehicle from sale. The Buyer can select their own desired date, time and location of shipping but it remains the Buyers responsibility and liability to know what are the requirements in the final destination and to be available for the vehicle delivery. CarsOcean shall not be responsible for damage that is brought to the attention of CarsOcean management after the Acquired Vehicle is delivered to the final destination. Buyer will have been deemed to accept delivery of the Acquired Vehicle in its present condition once the online purchase transaction is completed and the vehicle is ready for shipment.

11. CANCELATION/REFUND POLICY

WE DO NOT ACCEPT ANY CANCELLATION OR REFUND AFTER FEES/CHARGES/EXPENSES/DEPOSITS ARE PAID.

12. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

1. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CARSOCEAN EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES, REPRESENTATIONS AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

2. CARSOCEAN MAKES NO WARRANTIES, REPRESENTATIONS OR CONDITIONS THAT: (i) THE SERVICES OR RESULTS DERIVED FROM THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS (ii) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE CONTENT, INFORMATION, PRODUCTS OR SERVICES OBTAINED BY YOU THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS (VEHICLES) - INCLUDING HIDDEN DEFECTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, AND (V) ANY DEFECTS OR ERRORS WILL BE CORRECTED.

3. IF YOU RELY ON THIS SERVICE OR ANY MATERIAL OR INFORMATION AVAILABLE THROUGH THIS WEBSITE, YOU DO SO AT YOUR OWN RISK. YOU ALSO UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS YOU MAY INCUR THAT RESULTS FROM YOUR USE OF ANY SERVICE OR ANY MATERIAL, INFORMATION, AND/OR DATA DOWNLOADED FROM OR OTHERWISE PROVIDED THROUGH THE WEBSITE.

YOU FROM CARSOCEAN OR THROUGH OR FROM THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE T&C.

13.LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE:

1. THAT CARSOCEAN SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF DUBICARS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE WEBSITE OR THE SERVICES; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICES. YOU AGREE THAT THE LIABILITY OF CARSOCEAN AND ITS PARENT, AFFILIATES, AGENTS AND LICENSORS, IF ANY, ARISING OUT OF ANY KIND OF LEGAL CLAIM IN ANY WAY ARISING OUT OF OR OTHERWISE RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID, IF ANY, TO CARSOCEAN FOR USE OF THE WEBSITE OR SERVICES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

2. TO INDEMNIFY AND HOLD HARMLESS CARSOCEAN FOR ALL LOSSES OR DAMAGES INCURRED BY DUBICARS RESULTING FROM THE BUYER’S BREACH OF ITS OBLIGATIONS HEREUNDER OR DUE TO FAILURE OF THE BUYER TO REMIT ANY PAYMENTS TO THIRD PARTY SERVICE PROVIDERS ENGAGED BY CARSOCEAN TO PERFORM SERVICES FOR THE BUYER

14. BUYER AND SELLER CONDUCT

As a condition of your access and use of the Website and your subscription or access to any Content, you agree not to use the Website for any purpose that is unlawful or prohibited by these T&C, or any other purpose not reasonably intended by and by way of example, and not as a limitation, you agree not to:

1- Violate these T&C, other applicable agreement with CarsOcean, and any applicable local, any rules and regulations having the force of law;

2- Use the Website in any manner that violates any relevant law, including but not limited to, data protection law, AML rules, or that infringes, misappropriates or violates any third party’s rights, including, but not limited to, transmitting any Content that may infringe, misappropriate or violate a third party’s rights of publicity, contractual rights, fiduciary rights or intellectual property rights;

3- Use the Website or its Content for any purposes not authorized by these T&C, including commercial, political, or religious purposes, including the submission or transmission of any Content that contains advertisements, promotional materials, junk mail, or any other form of solicitation;

4-Reproduce, duplicate, copy, modify, sell, re-sell or exploit any Content or the Website for any commercial, or any other non-personal purpose or any purpose unrelated to your personal purchasing decisions, without the express written consent of CarsOcean, which consent may be withheld by CarsOcean in our sole discretion;

5- Post irrelevant Content, repeatedly post the same or similar Content or otherwise impose an unreasonable or disproportionately large load on our infrastructure, interfere or attempt to interfere with the proper working of the Website or any activities conducted on the Website;

6- Harass, threaten, intimidate, impersonate, or attempt to impersonate, any other person, falsify your contact or other information, misrepresent a relationship with any person or entity, including misrepresenting a relationship with CarsOcean, or otherwise attempt to mislead others as to the identity of the sender or the origin of a review or rating;

7- Knowingly provide or submit false or misleading information;

8- Use the Website if you are under the age of eighteen (18);

9- Attempt to gain unauthorized access to the Website, other user accounts, or other computer systems or networks connected to the Website;

10- Use the Website in any way that could interfere with the rights of CarsOcean or the rights of other users of the Website;

11-Attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server used by CarsOcean by hacking, password ‘mining’ or any other illegitimate or unauthorized means, including attempting to obtain password, account, or any other personal or private information from any other Website user;

12- Sell, share, or otherwise transfer your account username, password, other information, or your rights or obligations under these T&C;

13- Transmit or submit any transmission or other materials that are encrypted or that contains viruses, Trojan horses, worms, time bombs, spiders, cancelbots or other computer programming routines that is likely or intended to damage, interfere with, disrupt, impair, disable or otherwise overburden the Website;

14- Access, download, monitor, or copy any information contained on the Website through artificial means (including but not limited to use any ‘deep-link’, ‘scraper’, ‘robot’, ‘spider’ or other automatic device, program, algorithm or methodology, or any similar or equivalent automatic or manual process, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any content, to obtain or attempt to obtain any Content, materials, documents or information through any means not purposely made available through the Website.

15- CarsOcean reserves all rights, without notice and in its sole discretion, to pre-screen, manage, move, remove, refuse, modify, disable or delete any content that is inappropriate, offensive, violates any third party rights or is in violation of any applicable laws.

15. RELATIONSHIP BETWEEN BUYER AND/OR SELLER AND/OR SERVICE PROVIDER

CarsOcean is not and shall not, directly or indirectly, be a party to any relationship between Buyers and/ or the Seller and/ or the Service Provider. CarsOcean disclaims all liability with respect to the same. CarsOcean shall only be the intermediary between the Buyer, Seller and the Service Provider. In the event of any dispute between Buyer and Seller and/or Buyer and any Service Provider, Buyer agrees to take action directly against the Seller and/or relevant Service Provider. In the event of a dispute between the Buyer and the Seller and/or any Service Provider, CarsOcean agrees to provide the Buyer with such relevant information with respect to the Seller and/or the relevant Service Providers which CarsOcean has in its possession upon request of the Buyer.

16. GENERAL INFORMATION

The T&C constitutes the entire agreement between you and CarsOcean and govern your use of the services provided on the Website, superseding any prior agreements between you and CarsOcean. You also may be subject to additional terms and conditions that may apply when you use the services posted on the Website and provided by the Service Provider, Service Provider content or Service Provider software.

17. MODIFICATIONS TO SERVICE

CarsOcean reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that CarsOcean shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

18.TERMINATION OF ACCESS

You agree CarsOcean, in its sole discretion, may terminate your account (or any part thereof) or use of the Service, and remove and discard any Content within the Service, for any reason, including, without limitation, for lack of use or if CarsOcean believes that you have violated or acted inconsistently with the letter or spirit of these T&Cs. CarsOcean may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of these T&Cs may be effected without prior notice, and acknowledge and agree that CarsOcean may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that CarsOcean shall not be liable to you or any third-party for any termination of your access to the Services.

19. NO RESALE OF SERVICE

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service. Additionally, you agree not to engage in any type of data scraping, copying including mass copying, or spidering with regards to this site.

20. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES

CarsOcean will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries and individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.

21. DISPUTE RESOLUTION

The formation, interpretation, and performance of these T&C and any disputes arising out of it shall be governed by the substantive and procedural laws of the United Arab Emirates without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of the United Arab Emirates. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in the United Arab Emirates, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement.

22.SEVERABILITY

In the event any provision of these T&C is deemed to be void, invalid, or unenforceable, that provision shall be severed from the remainder of these T&C not to cause the invalidity or unenforceability of the remainder provisions of these T&C. All remaining provisions of these T&C shall then continue in full force and effect. If any provision shall be deemed invalid due to its scope or breadth, such provision shall be deemed valid to the extent of the scope and breadth permitted by law.

23. INTEGRATION

This Agreement sets forth the entire agreement between the Buyer and CarsOcean with regard to the subject matter hereof. All prior agreements, representations and warranties, express or implied, oral or written, with respect to the subject matter hereof, are hereby superseded by this agreement. This is an integrated agreement, which is being updated from time to time on the Website.

24. ACKNOWLEDGEMENTS

Buyer acknowledges that he or she has had an adequate opportunity to read and study this agreement, to consider it, to consult with attorneys if he or she has so desired.

25. PRIVACY POLICY

Registration Data and certain other information about you are subject to our Privacy Policy

If you make a payment for our products or services on the Website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

26. REPORTING AND CORRECTING VIOLATIONS

If you become aware of any violation of these T&C, you must immediately report it to support@carsocean.com. You agree to assist us with any investigation we undertake and to take any remedial steps we require in order to correct a violation of these T&C.

GRIEVANCE OFFICER

Designation: Senior Manager

CarsOcean

Business Bay

Dubai

United Arab Emirates

Email: admin@carsocean.com

 Time: Mon – Sat (9:00 HRS – 19:00 HRS)

CUSTOMER SUPPORT

You can reach our customer support team to address any of your queries or complaints related to product and services by sending mail to customercare@carsocean.com

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how CarsOcean and its affiliates (collectively “CarsOcean, we, our, us”) collect, use, share or otherwise process your personal information through CarsOcean website https://carocean.com, its mobile application, and m-site (hereinafter referred to as the “Platform”).

While you may be able to browse certain sections of the Platform without registering with us, however, please note we do not offer any product or service under this Platform outside United Arab Emirates. Your personal information will primarily be stored and processed in United Arab Emirates and may have data protection laws that are different from those that apply in the country in which you are located. By visiting this Platform, providing your information or availing out product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of UAE including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

YOUR INFORMATION WE  COLLECT

When you use our Platform, we collect and store your information which is provided by you from time to time. In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product or feature on the Platform.

We may track your listing ADs behavior, preferences, and other information that you choose to provide on our Platform. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address.

We may collect personal information (such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details) from you when you set up an account or transact with us or participate in any event or contest. While you can browse some sections of our Platform without being a registered member, certain activities (such as creating your AD, placing an order or consuming our online content or services) do require registration. We use your contact information to send you offers based on your previous orders and your interests.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback on the Platform or the social media handles maintained by us or if you use voice commands or virtual try and buy or similar feature to shop on the Platform, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems or for internal research and analysis as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you.

If you enroll into our CarsOcean Members or  Loyalty Program or similar programs offered by CarsOcean, we will collect and store your personal information such as name, contact number, email address, communication address, date of birth, gender, zip/postal code, lifestyle information, demographic and work details which is provided by you to CarsOcean or a third-party business partner that operates online/offline establishments or platforms where you can points for purchase of goods and services, and redeem Points. We will also collect your information related to your transactions on CarsOcean platform and such third-party business partner platforms. When such third-party business partner collects your personal information directly from you, you will be governed by their privacy policies. CarsOcean shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.

CarsOcean has onboarded certain third-party business partners on the Platform who specialize in the different categories like Car Dealers, Auto Spare Parts Dealer, Service Stations, Auto Insurance Companies and more (CarsOcean-Partners). If you use the services of CarsOcean-Partners, you will be redirected to CarsOcean-Partners websites/applications and your entry to CarsOcean-Partners websites/applications will be based on your CarsOcean login credentials after seeking your permissions to share the data further. CarsOcean shall not be responsible for the CarsOcean-Partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.

USE OF YOUR INFORMATION / YOUR DEMOGRAPHIC / YOUR PROFILE DATA

We use your personal information to provide the product and services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to assist sellers and business partners in handling your interest in buying your vehicle; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.

With your consent, we may have access to your SMS, instant messages, contacts in your directory, location, camera, photo gallery and device information. We may also request you to provide your Tax Number, Government issued ID cards/number and Know-Your-Customer (KYC) details to:

1. Check your eligibility for certain products and services including but not limited to credit and payment products;
2. Issue TAX invoice for the products and services purchased for your business requirements;
3. Enhance your experience on the Platform and provide you access to the products and services being offered by us, sellers, affiliates or lending partners. You understand that your access to these products/services may be affected in the event consent is not provided to us.

In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data about our users’ activity on our Platform. We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to participate in optional surveys conducted either by us or through a third-party market research agency. These surveys may ask you for personal information, contact information, date of birth, demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behavior or history, preferences, and other such information that you may choose to provide. The surveys may involve collection of voice data or video recordings, the participation of which would purely be voluntary in nature. We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences.

COOKIES

We use data collection devices such as “cookies” on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter “cookies” or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. You can also control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the services.

SHARING OF PERSONAL INFORMATION

We may share personal information internally within CarsOcean, affiliates, related companies and with other third parties for purposes of providing products and services offered by them. These entities and affiliates may share such information with their affiliates, business partners and other third parties for the purpose of providing you their products and services and may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose your personal information to third parties, such as sellers, business partners. This disclosure may be required for us to provide you access to our products and services; for fulfilment of your orders; for enhancing your experience; for providing feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyze data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement agencies, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your personal information?

LINKS TO OTHER SITES

Our Platform may provide links to other websites or application that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.

SECURITY PRECAUTIONS

We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.

CHOICE/OPT-OUT

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us. If you do not wish to receive promotional communications from us, then please login into the Notification Preference page of Platform to unsubscribe/opt-out.

ADVERTISEMENTS ON PLATFORM

We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

CHILDREN INFORMATION

Use of our Platform is available only to persons who can form a legally binding contract under the law of UAE. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

DATA RETENTION

We retain your personal information in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, to enable Sezana Mart to exercise its legal rights and/or defend against legal claims or if required by law or for other legitimate purposes. We may continue to retain your data in anonymized form for analytical and research purposes.

YOUR RIGHTS

We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the Platform. You may delete certain non-mandatory information by logging into our website and visiting Profile and Settings sections. You can also write to us at the contact information provided below to assist you with these requests.

You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. We will verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related Terms of Use and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, such withdrawal may hamper your access to the Platform or restrict provision of our services to you for which we consider that information to be necessary.

YOUR CONSENT

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

You, while providing your personal information over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.

While every effort has been made to ensure the accuracy of the information on CarsOcean website, no warranty is given as to the accuracy of the information contained within this site. CarsOcean reserves the right to withdraw or delete information at any time.